Инструменты корпоративного управления, влияющие на должностных лиц, ответственных за информационные технологии в государственном секторе Южной Африки

В государственном секторе Южной Африки необходимо совершенствовать законодательство, руководящие принципы и организационные структуры для управления информационными системами (ИС), чтобы технологические решения гарантировали поддержку выбранного стратегического направления. В данном исследовании обобщены отзывы, полученные от 55 государственных ИТ-специалистов (ГИТС / GITO), с целью понимания инструментов, формирующих работу ИС и корпоративное управление. Результаты дают сложную картину управления и могут быть рассмотрены следующим образом: существуют законы, такие как Закон о финансовом управлении, законы об ИКТ, которые устанавливают стандарты, регулирующие подотчетность и безопасность. Существуют другие документы (Рамочная политика корпоративного управления ИКТ (CGICTPF) DPSA, King IV, COBIT и ITI), формирующие принципы, которые реализуются посредством внутренних инструментов управления, таких как руководящие комитеты по ИКТ и аудиторские комитеты. Результаты исследования представлены в виде гистограмм, которые показывают, что более половины выявленных ГИТС считают важными такие инструментами, как CGICTPF, PFMA и аудиторские комитеты. Результаты исследования соотносятся с имеющейся литературой и сопоставимы с международными стандартами, а также выявляют проблемные области, такие как ограниченность ресурсов и компромисс между конформизмом и креативностью. В исследовании изложены рекомендации по улучшению управления информационными системами в контексте государственного сектора Южной Африки, включая необходимость постоянного совершенствования руководящих документов и повышения компетенций руководителей ИТ-подразделений в государственном секторе.

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