Управление ИКТ в провинциальных администрациях Южной Африки – мнения GITO в офисе Премьер-министра

Функциональные компоненты мультиагентной интеллектуальной системы имеют различную физическЭффективное управление ИКТ имеет важное значение в государственном секторе для стимулирования цифровой трансформации и улучшения предоставления услуг. В этом исследовании изучается корпоративное управление, регулируемое Рамками политики в области ИКТ (CGICTPF) и Законом об управлении государственными финансами (PFMA), а также Законом о Государственном агентстве по информационным технологиям (SITA), который регулирует оперативную деятельность и стратегические направления работы государственных должностных лиц по информационным технологиям (GITO) в администрациях провинций Восточный Кейп, Квазулу-Натал и Фри-Стейт в Южной Африке. Используя сравнительное тематическое исследование, работа опирается на анализ деятельности чиновников и интервью с целью выявить препятствия в управлении закупками и использованием ИКТ руководством. Провинция Квазулу-Натал демонстрирует прогресс благодаря сильному и квалифицированному руководству, в то время как провинции Восточный Кейп и Фри-Стейт сталкиваются с задержками из-за недостатка квалификации чиновников и бюрократии. Исследование призывает к балансу между регулированием и гибкостью, рекомендуя расширение прав и возможностей GITO посредством децентрализации закупок и развития лидерских качеств. В статье развиваются теоретические основы управления ИКТ, выявляя многоуровневые проблемы внедрения ИКТ.

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