sapiСистемный анализ и прикладная информатика«System analysis and applied information science»2309-49232414-0481Belarusian National Technical University10.21122/2309-4923-2025-3-17-28sapi-760Research ArticleСистемный анализSystem analysisУправление ИКТ в провинциальных администрациях Южной Африки – мнения GITO в офисе Премьер-министраNavigating ict governance in South Africa’s provincial administrations ‒ insights from the GITO at the offices of the premierЛатчуЭ.LatchuA.

Эшли Латчу – аспирант

Флорида

 

 

Ashley Latchu – PhD candidate.

Florida

AshleyLatchu@gmail.comСингхШ.SinghS.

Шаврен Сингх –Доктор философии, доцент и руководитель кафедры Высшего центра менеджмента Cape Peninsula University of Technology, заведует кафедрой информационных систем в Школе вычислительной техники. 

Флорида

Shawren Singh – PhD, is an associate professor and Head of Department of the Graduate Centre for Management at the Cape Peninsula University of Technology, he was the Chair of Information Systems in the School of Computing.

Florida

SinghS@unisa.ac.zaУниверситет Южной АфрикиЮжно-Африканская РеспубликаUniversity of South AfricaSouth Africa202516102025031728Copyright © Латчу Э., Сингх Ш., 20252025Латчу Э., Сингх Ш.Latchu A., Singh S.Данная работа распространяется под лицензией Creative Commons Attribution 4.0.This work is licensed under a Creative Commons Attribution 4.0 License.https://sapi.bntu.by/jour/article/view/760

Функциональные компоненты мультиагентной интеллектуальной системы имеют различную физическЭффективное управление ИКТ имеет важное значение в государственном секторе для стимулирования цифровой трансформации и улучшения предоставления услуг. В этом исследовании изучается корпоративное управление, регулируемое Рамками политики в области ИКТ (CGICTPF) и Законом об управлении государственными финансами (PFMA), а также Законом о Государственном агентстве по информационным технологиям (SITA), который регулирует оперативную деятельность и стратегические направления работы государственных должностных лиц по информационным технологиям (GITO) в администрациях провинций Восточный Кейп, Квазулу-Натал и Фри-Стейт в Южной Африке. Используя сравнительное тематическое исследование, работа опирается на анализ деятельности чиновников и интервью с целью выявить препятствия в управлении закупками и использованием ИКТ руководством. Провинция Квазулу-Натал демонстрирует прогресс благодаря сильному и квалифицированному руководству, в то время как провинции Восточный Кейп и Фри-Стейт сталкиваются с задержками из-за недостатка квалификации чиновников и бюрократии. Исследование призывает к балансу между регулированием и гибкостью, рекомендуя расширение прав и возможностей GITO посредством децентрализации закупок и развития лидерских качеств. В статье развиваются теоретические основы управления ИКТ, выявляя многоуровневые проблемы внедрения ИКТ.

Effective ICT governance is essential in the public sector to drive digital transformation and improve service delivery. This research investigates the corporate governance of ICT Policy Framework (CGICTPF) and Public Finance Management Act (PFMA) and State Information Technology Agency (SITA) Act governs the operational activities and strategic directions of Government Information Technology Officers (GITOs) in Eastern Cape, KwaZulu-Natal and Free State provincial administrations in South Africa. Using a comparative case study, the research draws on policy analysis and interviews to reveal governance obstacles in procurement and executive ICT engagement. KwaZulu-Natal shows progress due to strong leadership, while Eastern Cape and Free State face delays from compliance-driven cultures and bureaucracy. The study urges a balance between regulation and agility, recommending GITO empowerment through decentralized procurement and leadership development. It advances ICT governance theory by exposing multi-level implementation challenges.

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The authors declare that there are no conflicts of interest present.