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<article article-type="research-article" dtd-version="1.3" xmlns:mml="http://www.w3.org/1998/Math/MathML" xmlns:xlink="http://www.w3.org/1999/xlink" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xml:lang="ru"><front><journal-meta><journal-id journal-id-type="publisher-id">sapi</journal-id><journal-title-group><journal-title xml:lang="ru">Системный анализ и прикладная информатика</journal-title><trans-title-group xml:lang="en"><trans-title>«System analysis and applied information science»</trans-title></trans-title-group></journal-title-group><issn pub-type="ppub">2309-4923</issn><issn pub-type="epub">2414-0481</issn><publisher><publisher-name>Belarusian National Technical University</publisher-name></publisher></journal-meta><article-meta><article-id pub-id-type="doi">10.21122/2309-4923-2024-3-5-11</article-id><article-id custom-type="elpub" pub-id-type="custom">sapi-685</article-id><article-categories><subj-group subj-group-type="heading"><subject>Research Article</subject></subj-group><subj-group subj-group-type="section-heading" xml:lang="ru"><subject>Системный анализ</subject></subj-group><subj-group subj-group-type="section-heading" xml:lang="en"><subject>System analysis</subject></subj-group></article-categories><title-group><article-title>Исследование факторов, препятствующих работе информационных систем в государственном секторе Южной Африки – данные Комиссии Зондо</article-title><trans-title-group xml:lang="en"><trans-title>Exploring factors hindering performance of information systems in the South African public sector – evidence from the Zondo Commission</trans-title></trans-title-group></title-group><contrib-group><contrib contrib-type="author" corresp="yes"><contrib-id contrib-id-type="orcid">https://orcid.org/0000-0002-5458-2072</contrib-id><name-alternatives><name name-style="eastern" xml:lang="ru"><surname>Латчу</surname><given-names>Эшли</given-names></name><name name-style="western" xml:lang="en"><surname>Latchu</surname><given-names>Ashley</given-names></name></name-alternatives><bio xml:lang="ru"><p>Эшли Латчу. В настоящее время г-н Латчу работает над степенью доктора философии   &#13;
Флорида, Южная Африка</p></bio><bio xml:lang="en"><p>Ashley Latchu. Mr Latchu is currently pursuing his Doctorate in Philosophy</p></bio><email xlink:type="simple">ashleylatchu@gmail.com</email><xref ref-type="aff" rid="aff-1"/></contrib><contrib contrib-type="author" corresp="yes"><contrib-id contrib-id-type="orcid">https://orcid.org/0000-0001-5038-0724</contrib-id><name-alternatives><name name-style="eastern" xml:lang="ru"><surname>Сингх</surname><given-names>Шаврен</given-names></name><name name-style="western" xml:lang="en"><surname>Singh</surname><given-names>Shawren</given-names></name></name-alternatives><bio xml:lang="ru"><p>Шаврен Сингх. Профессор, доктор философии, доцент Школы вычислительной техники &#13;
Флорида, Южная Африка</p></bio><bio xml:lang="en"><p>Shawren Singh. Prof Shawren Singh PhD, is an associate professior n the School of Computing</p></bio><email xlink:type="simple">singhs@unisa.ac.za</email><xref ref-type="aff" rid="aff-1"/></contrib></contrib-group><aff-alternatives id="aff-1"><aff xml:lang="ru"><institution>Университет Южной Африки</institution><country>Южно-Африканская Республика</country></aff><aff xml:lang="en"><institution>University of South Africa</institution><country>South Africa</country></aff></aff-alternatives><pub-date pub-type="collection"><year>2024</year></pub-date><pub-date pub-type="epub"><day>21</day><month>11</month><year>2024</year></pub-date><volume>0</volume><issue>3</issue><fpage>5</fpage><lpage>11</lpage><permissions><copyright-statement>Copyright &amp;#x00A9; Латчу Э., Сингх Ш., 2024</copyright-statement><copyright-year>2024</copyright-year><copyright-holder xml:lang="ru">Латчу Э., Сингх Ш.</copyright-holder><copyright-holder xml:lang="en">Latchu A., Singh S.</copyright-holder><license xml:lang="ru" license-type="creative-commons-attribution" xlink:href="https://creativecommons.org/licenses/by/4.0/" xlink:type="simple"><license-p>Данная работа распространяется под лицензией Creative Commons Attribution 4.0.</license-p></license><license xml:lang="en" license-type="creative-commons-attribution" xlink:href="https://creativecommons.org/licenses/by/4.0/" xlink:type="simple"><license-p>This work is licensed under a Creative Commons Attribution 4.0 License.</license-p></license></permissions><self-uri xlink:href="https://sapi.bntu.by/jour/article/view/685">https://sapi.bntu.by/jour/article/view/685</self-uri><abstract><p>Целью данной статьи является выяснение проблем, поставленных Комиссией по расследованию обвинений в захвате государства, коррупции и мошенничестве в государственном секторе, включая государственные органы, которая более известна как Комиссия Зондо или Комиссия по захвату государства. Комиссия выясняла, в том числе и причины, которые препятствуют и затрудняют работу информационных систем в государственном секторе Южной Африки. Новизна данного исследования заключается в его тематическом взгляде на факторы, мешающие государственному сектору достичь целей, изложенных в национальных стратегических целях Южной Африки. Итоговые отчеты Комиссии Зондо используются для изучения внутренних аспектов, которые могут объяснить текущие угрозы информационным системам страны. Работа Комиссия Зондо охватывала период с 2018 по 2022 год, отчеты доступны на сайте Государственной Комиссии по захвату государства. В исследовании используется качественный исследовательский подход путем анализа данных из отчетов Комиссии Зондо. Качественное программное обеспечение Atlas.ti 9 используется для выяснения макрофакторов, мешающих информационным системам работать эффективно и результативно. Использование стандартного пакета программного обеспечения Atlas.ti 9 предназначено для автоматизации процедур кодирования путем применения определенных правил, обеспечивающих быстроту и эффективность обработки огромных объемов текстовых данных, а также их организации, фильтрации и сортировки этих данных. Чтобы задать направление работы автоматического анализа, используется схема кодирования, которая идентифицирует коды или ключевые слова, которые следует искать в тексте. Схема основана на первоначальной оценке образца текстовых данных, проведенных исследователем. Текстовые коды организованы в относительно более высокие коды или конструкции. Схема кодирования тестируется на отдельной выборке текстов с целью проверки точности и адекватности. Выявленные темы тематического анализа показали, что дестабилизация бизнес-систем и структур государственных предприятий, отсутствие наказания правонарушителей, завышение стоимости тендеров и отсутствие соответствия целям были основными причинами, влияющими на работу информационных систем. В исследовании рекомендуется, чтобы правительство использовало более надежные системы закупок и мониторинга.</p></abstract><trans-abstract xml:lang="en"><p>This article seeks to ascertain issues in the Commission of Inquiry popularly known as the Zondo Commission that consequently hinder and impede the performance of information systems in the South African public sector. The novelty of this study lies in its thematic perspective on factors that disrupts the public sector from attaining objectives that are spelt out in the South African national strategic goals. Zondo commission final reports are used to explore intrinsic aspects which could explain current threats to information systems. The Zondo Commission covered the period from 2018 to 2022 and reports are available on the State Capture Commission website. The study employs a qualitative research approach by analysing data from the Zondo Commission reports. A qualitative software, Atlas.ti 9 is utilised to demystify macro factors thwarting information systems from operating efficiently and effectively. The usage of the standard software package Atlas.ti 9 is for the purpose of automating the coding procedures for this study by employing specified rules to enable promptness and efficiency in handling vast amounts of textual data, as well as organise, filter, and sort that data. In order to provide direction for this automated analysis, a coding schema is used that identifies the codes or keywords that should be looked for within the text, and should be based on an initial human evaluation of the sample textual data. The textual codes are arranged into relatively high codes or constructions. The coding schema is tested by employing a separate sample of texts in order to check for accuracy and adequateness. The emerging themes from the thematic analysis showed that destabilisation of the public entities’ business systems and structures, non-penalisation of offenders, overstating of tender values and lack of goal congruency were the main reason that affected performance of information systems. The study recommends that government employ robust procurement and monitoring systems.</p></trans-abstract><kwd-group xml:lang="ru"><kwd>деятельность органов государственной власти</kwd><kwd>Комиссия Зондо</kwd><kwd>Южная Африка</kwd><kwd>государственный сектор</kwd><kwd>информационные системы</kwd></kwd-group><kwd-group xml:lang="en"><kwd>Governance</kwd><kwd>Zondo Commission</kwd><kwd>South Africa</kwd><kwd>Public sector</kwd><kwd>Information Systems</kwd></kwd-group></article-meta></front><back><ref-list><title>References</title><ref id="cit1"><label>1</label><citation-alternatives><mixed-citation xml:lang="ru">Adenyi, N.A.O., Okolo, N.C.A., Olorunsogo, N.T. and Babawarun, N.O. 2024. Leveraging big data and analytics for enhanced public health decision-making: A global review. GSC Advanced Research and Reviews 18(2), pp. 450-456. 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